Ver 08.01.2024
LEXIA LEARNING SYSTEMS LLC
INTERNATIONAL DATA TRANSFER AND PROCESSING
ADDENDUM
This International Data Transfer and Processing
Addendum (this “DPA”) forms part of, and is subject to, the Application
License Agreement, and each order document(s) (each a “Service Order”
and collectively, the “Agreement”), entered into between the legal
entity identified as “Customer” in the Agreement together with all Customer
Affiliates who are subject to a Service Order for their own Service Account
pursuant to such Agreement, (collectively, for purposes of this DPA, “Customer”),
and Lexia Learning Systems LLC, a Cambium Learning Group company (“Lexia
Learning” or “Company”), pursuant to which Customer has purchased
licensed access to subscriptions to Company’s online, web-based subscription
products and ancillary services (the “Service(s)”), as further specified
in the Agreement. The purpose of this DPA is to reflect the parties’ agreement with regard to the Processing of Personal Data of employees,
students, or other Authorized End Users of Customer (as defined in the
Agreement), by Company as processor on behalf of Customer and in accordance
with Customer’s instructions as controller. All capitalized terms not defined
herein shall have the meaning set forth in the Agreement. References to legislation or guidance are to
that legislation or guidance as amended, supplemented or replaced from time to
time.
1. Definitions. For the purposes of this
DPA, the following terms shall have the following meanings:
“Adequate Country” means a country or territory recognized as
providing an adequate level of protection for Personal Data under an adequacy
decision made, from time to time, by (as applicable) (i)
the Secretary of State, the Information Commissioner's Office (“ICO”)
and/or under applicable UK law (including the UK GDPR), or (ii) the European
Commission under the EU GDPR;
“Account” means Customer’s account within the Service in which
Customer stores, processes and manages Customers Personal.
“Affiliate” means an entity that, directly or indirectly, owns or
controls, is owned or is controlled by, or is under common ownership or control
with a party. As used herein, “control” means the power to direct the
management or affairs of an entity and “ownership” means the beneficial
ownership of more than fifty percent (50%) of the voting equity securities or
other equivalent voting interests of an entity.
“Company Group” means the Cambium Learning Group, Inc., and
includes Lexia Learning and all Affiliates.
"Controller" means an entity that determines the
purposes and means of the Processing of Personal Data.
"Data Protection Laws" means all data protection and
privacy laws applicable to the respective party in its role in the Processing
of Personal Data under the Agreement, including, but not limited to, where
applicable, the EU GDPR, and the UK GDPR, as may be amended from time to time.
"EU GDPR" means General Data Protection Regulation (EU)
2016/679.
“Data Subject” means the identified or identifiable natural
person to whom Customer Personal Data relates.
"Personal Data" means any information relating to an
identified or identifiable natural person that is sufficient to cause such
person to be identified directly or indirectly, and includes similarly defined terms
in Data Protection Laws.
“Process” or “Processing” means any operation or set of
operations that is performed upon Personal Data, whether or
not by automatic means, such as collection, recording, organization,
storage, adaptation or alteration, retrieval, consultation, use, disclosure by
transmission, dissemination or otherwise making available, alignment or
combination, blocking, erasure or destruction.
"Processor" means an entity that Processes Personal
Data on behalf of a Controller.
"Purposes" shall mean (i)
Company’s provision, support, maintenance and improvement of the Services under
the Agreement and this DPA, including Processing initiated by Customer users in
their use of the Services, and (ii) further documented, reasonable instructions
from Customer agreed upon by the parties.
"Services" means the generally available
software-as-a-service offering provisioned and supported by Lexia Learning and
described in the Service Order with Customer, and any other services provided
by Lexia Learning under the Service Order and Agreement, including but not
limited to support and technical services.
"Subprocessor" means any
Processors engaged by Company/Company Group to Process Customer Personal Data.
"UK GDPR" means the EU GDPR as it forms part of UK law
by virtue of section 3 of the European Union (Withdrawal) Act 2018, and the
Data Protection Act 2018.
2. SaaS-Based Services Delivered
by Company.
a.
The parties acknowledge and agree that the Services
are publicly available offerings of Company’s SaaS-based subscription service
and are provided in a multi-tenant, shared-database architecture and that
individualized client-dedicated infrastructure and/or Processing is not part of
the Services. Customer understands and agrees that user information, including
Personal Data, is stored by Company in centrally organized data center
facilities, for which client-dedicated user environments are achieved through logical
segregation within a shared client infrastructure.
b.
The parties agree that the categories of data subjects,
type of Personal Data to be Processed, subject matter, duration, nature and
purpose of the processing, are as described in Schedule 1 of this DPA and the
Processing shall be as required to provide the Services.
3. Customer’s Obligations.
a.
Customer remains the responsible Controller (or
similar term under applicable law) for the Processing of the Personal Data
subject to this DPA as instructed to Company. Subject to the provisions
contained in Section 4g below, Customer agrees that its provision of Personal
Data to Company and its instructions to Company related to the Processing of
Personal Data shall at all times be in compliance with all applicable laws,
including Data Protection Laws, in particular with any notice and/or consent
requirements or authorizations necessary under Data Protection Laws for Company
to lawfully Process Customer Personal Data for the Purposes, and,
notwithstanding anything to the contrary in the Agreement, Customer shall
remain responsible for and protect Company from any third party claims, damages
or enforcement actions related to Company’s Processing of Personal Data in
accordance with Customer’s instructions.
b.
Customer shall not, without the prior express written
consent of Company as reflected in a fully executed written amendment to this
DPA specifically referencing this Section 3(b),
transfer or permit to be transferred to Company any sensitive Personal
Data (which may include, but is not limited to, social security number, tax
identification number, Customer end user financial information, Personal Data
revealing racial or ethnic origin, political opinions, religious or
philosophical beliefs, or trade union membership, genetic data, biometric data for the purposes of uniquely identifying a
natural person, health or medical data, or data concerning a natural person's sex life
or sexual orientation).
c.
This DPA shall also extend to Customer Affiliates
under the Agreement, subject to the following conditions: (a) any additional
Processing instructions from Customer Affiliates shall and must be communicated
to Company only by and through Customer, and Company shall be entitled to rely
solely on Customer’s instructions relating to all Customer and Customer
Affiliate Personal Data under the Agreement; (b) Customer shall remain
responsible for its Affiliates’ compliance with this DPA and all acts and/or
omissions by a Customer Affiliate with respect to Customer’s obligations in
this DPA shall be considered the acts and/or omissions of Customer; and (c)
Customer Affiliates shall be entitled to enforce the terms of this DPA only
through Customer acting on behalf of Customer Affiliates (Customer Affiliates
shall not bring any claim directly against Company, unless Data Protection Laws
require the Customer Affiliate to be the sole party to such claim), and all
such claims shall be considered claims made by Customer and shall be subject to
any liability limitations or restrictions set forth in the Agreement.
4. Company’s Obligations.
a.
Company will Process the Personal Data in compliance
with applicable law and only for the purpose of fulfilling its obligations and
to perform its Services under the Agreement or as otherwise instructed in
writing by Customer, which instructions are defined in the Agreement and
applicable order document agreed to by the parties, in accordance with the
terms of this DPA. For the avoidance of doubt, Company acknowledges that it is
prohibited from retaining, using or disclosing Personal Data for any purpose other
than providing the Services to Customer.
b.
Company will notify Customer in writing immediately
upon making a determination that it has not met, or can no longer meet, its
obligations under Section 4(a) of this DPA, and, in such case, will abide by
Customer’s written instructions, including instructions to cease further
Processing of the Personal Data, and take any necessary steps to remediate any
Processing of such Personal Data not in accordance with Section 4(a) of this
DPA. To the extent further costs are involved in abiding by Customer’s instructions,
the terms of Section 4(f) shall apply.
c.
With respect to the Personal Data transferred to or
received by Company under the Agreement, Company has implemented, and will
maintain, a written information security program that includes technical,
organizational, and physical security measures aimed at protecting Personal
Data against accidental destruction or accidental loss, alteration, and
unauthorized disclosure or access, including as set out at Schedule 2 to this
DPA.
d.
Company maintains security incident management
policies and procedures and shall, to the extent permitted by law, promptly
notify Customer of any unauthorized disclosure of Personal Data by Company or
its Subprocessors of which Company becomes aware.
e.
To the extent legally permitted, Company shall
promptly notify Customer if it receives a request for any Personal Data from a
court, government agency, law enforcement agency, or other authority, and will
direct the court, government agency, law enforcement agency, or other authority
to request such information directly from Customer. As part of this effort,
Company may provide Customer's basic contact information to facilitate this
communication. Notwithstanding, if Company is compelled to disclose Personal
Data, Company will promptly notify Customer and deliver a copy of the request
(except where Company is legally prohibited from doing so) to allow Customer to
seek a protective order or any other appropriate remedy.
f.
With respect to requests for audits or other
additional instructions by Customer, unless otherwise expressly provided in the
Agreement, the following shall apply: Company shall make available to the
Customer all information available to demonstrate compliance with the
obligations with respect to Company’s processing of Customer Personal Data, and
to contribute to audits, including inspections, or as applicable, production of
available documentation satisfactory to assess internal controls programs and compliance
with applicable law, if and as required of Company under applicable law. If
Customer wishes to change its instruction, then Customer has the right to
request such a change by sending Company a written notice, and Company shall
respond in good faith and provide Customer with information regarding Company's
standard processes and an estimate of additional fees and costs for such
instruction that would be payable by Customer and obtain Customer’s written
confirmation of such fees prior to taking such action, to the extent such
request or instruction is not part of the standard Services offering. Company
shall not be obligated to address Customer’s requests or instructions until
written agreement on additional payments, if any, has been executed by the parties
to the Agreement. If the parties cannot come to an agreement on such payments,
requests or instructions, Customer may terminate the affected Services under
any Service Order(s) then in effect under the Agreement upon thirty (30) days
written notice to Company, provided, however, that Customer shall pay any
outstanding Service fees and costs for the remainder of the term agreed in the
applicable Service Order and without affecting the remainder Agreement.
g.
As required by applicable law, Company shall
immediately inform Customer if, in its opinion, an instruction infringes
applicable data privacy regulations.
h.
Company will ensure that persons authorized to process
the personal data have committed themselves to confidentiality or are under an
appropriate statutory obligation of confidentiality.
i.
Company shall provide assistance to
Customer as may be reasonably necessary for Customer to comply with applicable
data protection laws, including by assisting Customer in responding to requests
for exercising data subject rights under applicable law, taking into
consideration Company's access to Customer Personal Data and the Personal Data
and administrator functionality available to Customer within the Service. If
Company receives a request from any data subject of Customer’s for access to,
correction, amendment, deletion of, or any other rights to such data subject’s
Personal Data received or processed under the Services Agreement with Customer,
Company shall promptly instruct the data subject to direct his/her request to
Customer , and, to the extent legally permitted, Company shall not otherwise
respond to such data subject request without Customer’s prior written
instructions, and Company shall provide Customer with commercially reasonable
cooperation and assistance in relation to handling such data subject’s request
to exercise rights to such data subject’s Personal Data if and as directed by
Customer. Where requests are manifestly excessive, e.g., because of their
repetitive or non-customary character, Customer acknowledges and agrees that
Company may apply additional reasonable fees for Company’s costs arising from
such assistance.
j.
The parties agree that, as part of the Services,
Personal Data may be used by Company to verify, optimize and/or improve the
Services and for related internal, business administration purposes.
5.
Cross-Border Transfers
a.
Customer agrees that its use of the Services may
involve the transfer of Personal Data to, and processing of Personal Data in,
locations outside of the UK and/or EEA from time to time (such as for purposes
of providing support to Customer), including processing in the U.S. and any
country in which Company, its Affiliates and Subprocessors
perform the Services.
b.
To the extent that Company processes Personal Data which
is subject to the EU GDPR or UK GDPR outside of the EU/EEA or the UK,
respectively, (except if in an applicable Adequate Country) the parties agree
that the Standard Contractual Clauses for the Transfer of Personal Data to Data
Processors Established In Third Countries pursuant to Commission Decision 2021/914 of 4 June 2021 on standard contractual
clauses for the transfer of personal data to third countries ("EU SCCs")
or the UK International Data Transfer Addendum ("UK Addendum"), including
the appendices attached thereto, are incorporated into this DPA as Schedules 4
and 5 respectively, and shall apply, as applicable, to such transfers. For the purposes
of any transfers, Company shall be the "importer," and Customer
established in the EU or UK shall be the "exporter" and each Party
shall comply with its obligations under the EU SCCs and/or UK Addendum as
applicable.
c.
The parties agree that acceptance of the Agreement
constitutes all necessary signatures to the EU SCCs/UK Addendum with respect to
transfers to Company.
d.
In the event that the EU SCCs, UK Addendum or other
applicable transfer mechanism in place between the parties is replaced or
ceases to comply with Data Protection Laws, Company agrees
that it will negotiate in good faith to consider other methods for
transfer compliant with applicable Data Protection Laws; provided however, that
Company shall not be obligated to implement any transfer method that would, in
Company’s sole determination, materially diverge from Company's current
processing methods or otherwise may be reasonably objectionable to
Company. In the event the parties are
unable to agree upon another mutually acceptable transfer method within a reasonable
period of time, either party may terminate the
Agreement upon written notice.
6. Subprocessing.
a.
In accordance with the structure of the Services as
described in Section 2 of this DPA, Customer generally consents to Company’s
use of Subprocessors and specifically consents to
those Subprocessors currently engaged by Company, per Schedule 3 to this DPA, and
members of the Company Group to provision and support the Services, and to
perform Company's obligations under the Agreement in accordance with the terms
of this DPA.
b.
Company may, by giving prior notice to Customer, add
or make changes to the Subprocessors. Customer may
object to the appointment of any such additional Subprocessor
within fourteen (14) calendar days of such notice on reasonable and specific
grounds relating to the protection of Customer’s Personal Data, in which case
Company shall have the right to cure the objection through one of the following
options (to be selected at Company’s sole discretion): (a) Company will cancel
its plans to use the Subprocessor with regard to
Personal Data or will offer an alternative to provide the Services to Customer
without such Subprocessor; or (b) Company will take
such corrective steps identified by Customer in its objection (which remove
Customer’s objection) and proceed to use the Subprocessor
with regard to Personal Data; or (c) Company may cease to provide or Customer
may agree not to use (temporarily or permanently) the particular aspect of the
Services that would involve the use of such Subprocessor
with regard to Personal Data, subject to a mutual agreement of the parties to
adjust the remuneration for the impacted subscription Services, considering the
reduced scope of the subscription Services. Objections to a Subprocessor
shall be submitted to Company by following the directions set forth in the Subprocessor notice or Subprocessor
list provided by Company to Customer. If none of the above options are
reasonably available and the objection has not been resolved to the mutual
satisfaction of the parties within thirty (30) days after Company’s receipt of
Customer’s objection, either party may terminate the affected Services and
Customer will be entitled to a pro-rata refund for prepaid fees based on the
portion of the Services not performed as of the date of termination.
Notwithstanding the foregoing, Company may replace a Subprocessor
if the need for the change is urgent and necessary to provide the Services and
continuity thereof. In such instance, Company shall notify Customer of the
replacement as soon as reasonably practicable, and Customer shall retain the
right to object to the replacement Subprocessor
pursuant to this paragraph. Company agrees that its agreements with Subprocessors will include contractual commitments to
protect and maintain the confidentiality and security of Personal Data
consistent with Company’s obligations as processor under this Agreement, the
requirements of applicable law, and taking into account
the Personal Data processed and nature of the services provided by Subprocessors.
c.
Company shall be liable for the acts and omissions of
its Subprocessors to the same extent it would be
liable if performing the services of each such Subprocessor
directly under the terms of this DPA, except as otherwise set forth in the
Agreement.
7. Governing Law.
Without prejudice to the provisions of the EU SCCs or UK Addendum
addressing the law which governs them, this DPA is governed by and construed in
accordance with the laws of the jurisdiction provided for in the Agreement
without regard for its choice of law rules.
8. Termination.
a.
This DPA shall remain in full force and effect for so
long as the Agreement remains in effect, and shall
immediately terminate if the Agreement is terminated for any reason.
b.
The Services include self-service Account
administration and reporting tools enabling Customer’s designated Account
Administrator User(s) to retrieve, access, delete and/or export reports with
the Personal Data of its Authorized End Users at any time during the Service
period. Upon expiration or termination of the Agreement, Company shall continue
to make such Personal Data available for export by Customer (i.e., allow
Customer to download reports) upon request made within thirty (30) days of
termination or expiration of the Agreement. After such thirty (30) day period,
Company shall have no obligation to maintain or provide any Personal Data and
may, unless legally prohibited, securely remove and delete or otherwise render
unreadable or undecipherable Personal Data in its possession or control in
accordance with Company’s then-current data removal protocols, with no
liability to Customer, unless otherwise agreed to by Company and Customer in
writing in the Agreement for the applicable service. When Personal Data removal
has been completed, Company will provide written confirmation to Customer of
same upon written request.
9. Miscellaneous
a.
This DPA is subject to the terms of, and fully
incorporated and made part of, the Agreement, and except as provided in this
DPA, the Agreement remains unchanged and in full force and effect. Except as expressly stated otherwise, in the
event of any conflict or inconsistency between the terms of the Agreement and
the terms of this DPA, the relevant terms of this DPA shall take precedence.
This DPA shall amend and supplement any provisions relating to Processing of Personal
Data previously negotiated or agreed to between the parties in the Agreement
(including any existing Data Processing Exhibit or any other data processing
terms within the Agreement).
b.
The Agreement shall apply only between Company and
Customer and shall not confer any rights to any third parties.
c.
All other terms and conditions of the Agreement remain
unchanged.
Schedule 1: Description of processing
Subject Matter of the Processing:
Company's provision of the Services to Customer.
Duration of Processing:
Company will process the Personal Data for the duration of the
Agreement, or until the Personal Data is no longer necessary for the purposes
of either party performing its obligations under the Agreement (to the extent
applicable) unless otherwise agreed between the parties in writing.
Nature and Purpose of the Processing:
Provision of Services consisting in publicly
available offerings of Lexia Learning’s SaaS-based educational subscriptions
and associated services., including the collection, analysis, storage,
duplication, deletion, disclosure and reporting as necessary to provide the
Services and as may be further instructed by Customer in writing.
Categories of Data Subjects
Customer may submit Personal Data to the Services, the extent of which
is determined and controlled by Customer in its sole discretion, subject to the
terms of the Agreement, and which may include, but is not limited to the
following:
· Employees, agents, advisors, contractors, or
other personnel of Customer or any of its subsidiaries or affiliates (who are
natural persons), and any staff or student or other end users authorized by
Customer to use the Services under the Agreement.
Categories of Personal Data
Customer may submit Personal Data to the Services, the extent of which
is determined and controlled by Customer in its sole discretion, subject to the
terms of the Agreement, and which may include, but is not limited to:
· Identification and contact data (name, email,
username and password, class (student or staff/admin user), address, title,
contact details (staff/admin));
· Financial information (credit card details,
account details, payment information (staff/admin);
· Employment details (employer, job title, area
of responsibility (staff/admin));
· IT information and connection data (IP, OS,
device ID, MAC address), cookies data, general geographic location data (e.g.,
country/city);
· Product usage, progress, Speech Recognition
Engine pronunciation log/voice recording, and/or other user interaction data or
records;
Other Personal Data
as may be provided by Customer or the data subject
related to the use of the Services.
Sensitive
Personal data to be transferred (if applicable) and applied restrictions or safeguards that
fully take into consideration the nature of the data and the risks involved,
such as, e.g., strict purpose limitation, access restrictions (including access
only for staff having followed specialized training), keeping a record of
access to the data, restrictions for onward transfers or additional security
measures.
● None
Schedule 2: Technical and Organizational Security Measures
i.
Access
Controls – policies,
procedures, and physical and technical controls designed: (i)
to limit physical access to its information systems and the facility or
facilities in which they are housed to properly authorized persons; (ii) to
ensure that all members of its workforce who require access to Personal Data
have appropriately controlled access, and to prevent those workforce members
and others who should not have access from obtaining access; (iii) to
authenticate and permit access only to authorized individuals and to prevent
members of its workforce from providing Personal Data or information relating
thereto to unauthorized individuals; and (iv) to encrypt and decrypt Personal
Data where appropriate.
ii.
Security
Awareness and Training – a
security awareness and training program for all members of the workforce
(including management), which includes training on how to implement and comply
with its Information Security Program.
iii.
Security
Incident Procedures – a
Security Incident Response Plan, and policies and procedures to detect, respond
to, and otherwise address security incidents, including procedures to monitor
systems and to detect actual and attempted attacks on or intrusions into
Personal Data or information systems relating thereto, and procedures to
identify and respond to suspected or known security incidents, mitigate harmful
effects of security incidents, and document security incidents and their
outcomes.
iv.
Contingency
Planning – policies and
procedures for responding to an emergency or other occurrence (for example,
fire, vandalism, system failure, and natural disaster) that damages Personal
Data or systems that contain Personal Data, including a data backup plan and a
disaster recovery plan.
v.
Device
and Media Controls –
policies and procedures that govern the receipt and removal of hardware and
electronic media that contain Personal Data into and out of processing
facilities, and the movement of these items within processing facilities,
including policies and procedures to address the final disposition of Personal
Data, and/or the hardware or electronic media on which it is stored, and
procedures for removal of Personal Data from electronic media before the media
are made available for re-use.
vi.
Audit
Controls – hardware,
software, and/or procedural mechanisms that record and examine activity in
information systems that contain or use electronic information, including
appropriate logs and reports concerning these security requirements and
compliance therewith.
vii.
Security
Audits - annual third party security audits, such as SSAE 16 SOC2, of
hosting and data center providers, who also maintain current ISO 27001
certifications.
viii. Data Integrity – policies and procedures to ensure the
confidentiality, integrity, and availability of Personal Data and protect it
from disclosure, improper alteration, or destruction.
ix.
Storage
and Transmission Security
– technical security measures to guard against unauthorized access to Personal
Data that is being transmitted over an electronic communications network,
including a mechanism to ensure Personal Data in electronic form is encrypted
while in transit and in storage on networks or systems to which unauthorized
individuals may have access.
x.
Assigned
Security Responsibility –
designate a security official responsible for the development, implementation,
and maintenance of its Information Security Program, and inform Company upon
request as to the person responsible for security.
xi.
Storage
Media - policies and
procedures to ensure that prior to any storage media containing Personal Data
being assigned, allocated or reallocated to another user, or prior to such
storage media being permanently removed from a facility, irreversibly delete
such Personal Data from both a physical and logical perspective, such that the
media contains no residual data, or if necessary physically destroy such
storage media such that it is impossible to recover any portion of data on the
media that was destroyed. Also maintain an auditable program implementing the
disposal and destruction requirements set forth in this Section for all storage
media containing Personal Data.
xii.
Testing – regularly test the key controls, systems and
procedures of its Information Security Program to ensure that they are properly
implemented and effective in addressing the threats and risks identified.
xiii. Adjust the Program – monitor, evaluate, and adjust, as
appropriate, the Information Security Program in light of
any relevant changes in technology or industry security standards, the
sensitivity of the Personal Data, internal or external threats to the Personal
Data, and changing business arrangements, such as mergers and acquisitions,
alliances and joint ventures, outsourcing arrangements, and changes to
information systems.
Schedule 3: List of Subprocessors
To request a list of
current Subprocessors used by Company to perform the
Services, please contact: https://help.lexialearning.com/s/contact. When submitting the request, please identify
the full name and address (including country) of the school, district or other
educational entity customer that purchased the license(s) to the Lexia Learning
Services; the name of the business entity that sold the license(s) to the Lexia
Learning Services to the educational entity customer; and the name of each
Lexia Learning product/service purchased as part of the Lexia Learning Services.
Schedule 4: EU Standard Contractual Clauses
SECTION
I
Clause 1
Purpose and scope
(a)
The purpose of these standard contractual clauses is to
ensure compliance with the requirements of Regulation (EU) 2016/679 of the
European Parliament and of the Council of 27 April 2016 on the protection of
natural persons with regard to the processing of personal data and on the free
movement of such data (General Data Protection Regulation) for the transfer of
personal data to a third country.
(b)
The Parties:
(i)
the natural or legal person(s), public authority/ies,
agency/ies or other body/ies (hereinafter “entity/ies”) transferring the
personal data, as listed in Annex I.A. (hereinafter each “data exporter”), and
(ii)
the entity/ies in a third country receiving the personal data
from the data exporter, directly or indirectly via another entity also Party to
these Clauses, as listed in Annex I.A. (hereinafter each “data importer”)
have
agreed to these standard contractual clauses (hereinafter: “Clauses”).
(c)
These Clauses apply with respect to the transfer of personal
data as specified in Annex I.B.
(d)
The Appendix to these Clauses containing the Annexes referred
to therein forms an integral part of these Clauses.
Clause 2
Effect and invariability
of the Clauses
(a)
These Clauses set out appropriate safeguards, including
enforceable data subject rights and effective legal remedies, pursuant to
Article 46(1) and Article 46 (2)(c) of Regulation (EU) 2016/679 and, with
respect to data transfers from controllers to processors and/or processors to
processors, standard contractual clauses pursuant to Article 28(7) of
Regulation (EU) 2016/679, provided they are not modified, except to select the
appropriate Module(s) or to add or update information in the Appendix. This does
not prevent the Parties from including the standard contractual clauses laid
down in these Clauses in a wider contract and/or to add other clauses or
additional safeguards, provided that they do not contradict, directly or
indirectly, these Clauses or prejudice the fundamental rights or freedoms of
data subjects.
(b)
These Clauses are without prejudice to obligations to which
the data exporter is subject by virtue of Regulation (EU) 2016/679.
Clause 3
Third-party beneficiaries
(a)
Data subjects may invoke and enforce these Clauses, as
third-party beneficiaries, against the data exporter and/or data importer, with
the following exceptions:
(i)
Clause 1, Clause 2, Clause 3, Clause 6, Clause 7;
(ii)
Clause 8 - Module One: Clause 8.5 (e) and Clause 8.9(b);
Module Two: Clause 8.1(b), 8.9(a), (c), (d) and (e); Module Three: Clause
8.1(a), (c) and (d) and Clause 8.9(a), (c), (d), (e), (f) and (g); Module Four:
Clause 8.1 (b) and Clause 8.3(b);
(iii)
Clause 9 - Module Two: Clause 9(a), (c), (d) and (e); Module
Three: Clause 9(a), (c), (d) and (e);
(iv)
Clause 12 - Module One: Clause 12(a) and (d); Modules Two and
Three: Clause 12(a), (d) and (f);
(v)
Clause 13;
(vi)
Clause 15.1(c), (d) and (e);
(vii)
Clause 16(e);
(viii)
Clause 18 - Modules One, Two and Three: Clause 18(a) and (b);
Module Four: Clause 18.
(b)
Paragraph (a) is without prejudice to rights of data subjects
under Regulation (EU) 2016/679.
Clause 4
Interpretation
(a)
Where these Clauses use terms that are defined in Regulation
(EU) 2016/679, those terms shall have the same meaning as in that Regulation.
(b)
These Clauses shall be read and interpreted in the light of
the provisions of Regulation (EU) 2016/679.
(c)
These Clauses shall not be interpreted in a way that
conflicts with rights and obligations provided for in Regulation (EU) 2016/679.
Clause 5
Hierarchy
In
the event of a contradiction between these Clauses and the provisions of
related agreements between the Parties, existing at the time these Clauses are
agreed or entered into thereafter, these Clauses shall prevail.
Clause 6
Description of the transfer(s)
The
details of the transfer(s), and in particular the categories of personal data
that are transferred and the purpose(s) for which they are transferred, are
specified in Annex I.B.
Clause 7 - Optional
Docking clause
Not
used
SECTION
II – OBLIGATIONS OF THE PARTIES
Clause 8
Data protection safeguards
The
data exporter warrants that it has used reasonable efforts to determine that
the data importer is able, through the implementation of appropriate technical
and organisational measures, to satisfy its obligations under these Clauses.
8.1 Instructions
(a)
The data importer shall process the personal data only on
documented instructions from the data exporter. The data exporter may give such
instructions throughout the duration of the contract.
(b)
The data importer shall immediately inform the data exporter
if it is unable to follow those instructions.
8.2 Purpose limitation
The
data importer shall process the personal data only for the specific purpose(s)
of the transfer, as set out in Annex I.B, unless on further instructions from
the data exporter.
8.3 Transparency
On
request, the data exporter shall make a copy of these Clauses, including the
Appendix as completed by the Parties, available to the data subject free of
charge. To the extent necessary to protect business secrets or other
confidential information, including the measures described in Annex II and
personal data, the data exporter may redact part of the text of the Appendix to
these Clauses prior to sharing a copy, but shall provide a meaningful summary
where the data subject would otherwise not be able to understand the its
content or exercise his/her rights. On request, the Parties shall provide the
data subject with the reasons for the redactions, to the extent possible
without revealing the redacted information. This Clause is without prejudice to
the obligations of the data exporter under Articles 13 and 14 of Regulation
(EU) 2016/679.
8.4 Accuracy
If
the data importer becomes aware that the personal data it has received is
inaccurate, or has become outdated, it shall inform the data exporter without
undue delay. In this case, the data importer shall cooperate with the data
exporter to erase or rectify the data.
8.5 Duration of processing and erasure or
return of data
Processing by the data importer shall only take place for the
duration specified in Annex I.B. After the end of the provision of the
processing services, the data importer shall, at the choice of the data
exporter, delete all personal data processed on behalf of the data exporter and
certify to the data exporter that it has done so, or return to the data
exporter all personal data processed on its behalf and delete existing copies.
Until the data is deleted or returned, the data importer shall continue to ensure
compliance with these Clauses. In case of local laws applicable to the data
importer that prohibit return or deletion of the personal data, the data
importer warrants that it will continue to ensure compliance with these Clauses
and will only process it to the extent and for as long as required under that
local law. This is without prejudice to Clause 14, in particular the
requirement for the data importer under Clause 14(e) to notify the data
exporter throughout the duration of the contract if it has reason to believe
that it is or has become subject to laws or practices not in line with the
requirements under Clause 14(a).
8.6 Security of processing
(a)
The data importer and, during transmission, also the data
exporter shall implement appropriate technical and organisational measures to
ensure the security of the data, including protection against a breach of
security leading to accidental or unlawful destruction, loss, alteration,
unauthorised disclosure or access to that data (hereinafter “personal data
breach”). In assessing the appropriate level of security, the Parties shall
take due account of the state of the art, the costs of implementation, the nature,
scope, context and purpose(s) of processing and the risks involved in the
processing for the data subjects. The Parties shall in particular consider
having recourse to encryption or pseudonymisation, including during
transmission, where the purpose of processing can be fulfilled in that manner.
In case of pseudonymisation, the additional information for attributing the
personal data to a specific data subject shall, where possible, remain under
the exclusive control of the data exporter. In complying with its obligations
under this paragraph, the data importer shall at least implement the technical
and organisational measures specified in Annex II. The data importer shall
carry out regular checks to ensure that these measures continue to provide an appropriate
level of security.
(b)
The data importer shall grant access to the personal data to
members of its personnel only to the extent strictly necessary for the
implementation, management and monitoring of the contract. It shall ensure that
persons authorised to process the personal data have committed themselves to
confidentiality or are under an appropriate statutory obligation of
confidentiality.
(c)
In the event of a personal data breach concerning personal
data processed by the data importer under these Clauses, the data importer
shall take appropriate measures to address the breach, including measures to
mitigate its adverse effects. The data importer shall also notify the data
exporter without undue delay after having become aware of the breach. Such
notification shall contain the details of a contact point where more
information can be obtained, a description of the nature of the breach (including,
where possible, categories and approximate number of data subjects and personal
data records concerned), its likely consequences and the measures taken or
proposed to address the breach including, where appropriate, measures to
mitigate its possible adverse effects. Where, and in so far as, it is not
possible to provide all information at the same time, the initial notification
shall contain the information then available and further information shall, as
it becomes available, subsequently be provided without undue delay.
(d)
The data importer shall cooperate with and assist the data
exporter to enable the data exporter to comply with its obligations under
Regulation (EU) 2016/679, in particular to notify the competent supervisory
authority and the affected data subjects, taking into account the nature of
processing and the information available to the data importer.
8.7 Sensitive data
Where the transfer involves personal data revealing racial or
ethnic origin, political opinions, religious or philosophical beliefs, or trade
union membership, genetic data, or biometric data for the purpose of uniquely
identifying a natural person, data concerning health or a person’s sex life or
sexual orientation, or data relating to criminal convictions and offences
(hereinafter “sensitive data”), the data importer shall apply the specific
restrictions and/or additional safeguards described in Annex I.B.
8.8 Onward transfers
The
data importer shall only disclose the personal data to a third party on
documented instructions from the data exporter. In addition, the data may only
be disclosed to a third party located outside the European Union[1] (in the same
country as the data importer or in another third country, hereinafter “onward
transfer”) if the third party is or agrees to be bound by these Clauses, under
the appropriate Module, or if:
(i)
the onward transfer is to a country benefitting from an
adequacy decision pursuant to Article 45 of Regulation (EU) 2016/679 that
covers the onward transfer;
(ii)
the third party otherwise ensures appropriate safeguards
pursuant to Articles 46 or 47 Regulation of (EU) 2016/679 with respect to the
processing in question;
(iii)
the onward transfer is necessary for the establishment,
exercise or defence of legal claims in the context of specific administrative,
regulatory or judicial proceedings; or
(iv)
the onward transfer is necessary in order to protect the
vital interests of the data subject or of another natural person.
Any onward transfer is subject to compliance by the data
importer with all the other safeguards under these Clauses, in particular
purpose limitation.
8.9 Documentation and compliance
(a)
The data importer shall promptly and adequately deal with
enquiries from the data exporter that relate to the processing under these
Clauses.
(b)
The Parties shall be able to demonstrate compliance with
these Clauses. In particular, the data importer shall keep appropriate
documentation on the processing activities carried out on behalf of the data
exporter.
(c)
The data importer shall make available to the data exporter
all information necessary to demonstrate compliance with the obligations set
out in these Clauses and at the data exporter’s request, allow for and
contribute to audits of the processing activities covered by these Clauses, at
reasonable intervals or if there are indications of non-compliance. In deciding
on a review or audit, the data exporter may take into account relevant
certifications held by the data importer.
(d)
The data exporter may choose to conduct the audit by itself
or mandate an independent auditor. Audits may include inspections at the
premises or physical facilities of the data importer and shall, where
appropriate, be carried out with reasonable notice.
(e)
The Parties shall make the information referred to in
paragraphs (b) and (c), including the results of any audits, available to the
competent supervisory authority on request.
Clause 9
Use of sub-processors
a)
The data importer has
the data exporter’s general authorisation for the engagement of
sub-processor(s) from an agreed list. The data importer shall specifically
inform the data exporter in writing of any intended changes to that list
through the addition or replacement of sub-processors at least fourteen (14)
calendar days in advance, thereby giving the data exporter sufficient time to
be able to object to such changes prior to the engagement of the
sub-processor(s). The data importer shall provide the data exporter with the
information necessary to enable the data exporter to exercise its right to
object. |
|
b)
) |
Where the data importer
engages a sub-processor to carry out specific processing activities (on
behalf of the data exporter), it shall do so by way of a written contract
that provides for, in substance, the same data protection obligations as
those binding the data importer under these Clauses, including in terms of
third-party beneficiary rights for data subjects. (8) The Parties agree
that, by complying with this Clause, the data importer fulfils its
obligations under Clause 8.8. The data importer shall ensure that the
sub-processor complies with the obligations to which the data importer is
subject pursuant to these Clauses. |
c) The data importer shall
provide, at the data exporter’s request, a copy of such a sub-processor
agreement and any subsequent amendments to the data exporter. To the extent
necessary to protect business secrets or other confidential information,
including personal data, the data importer may redact the text of the agreement
prior to sharing a copy.
d)
(c) |
The data importer shall
remain fully responsible to the data exporter for the performance of the
sub-processor’s obligations under its contract with the data importer. The
data importer shall notify the data exporter of any failure by the
sub-processor to fulfil its obligations under that contract. |
e) The data importer shall
agree a third-party beneficiary clause with the sub-processor whereby – in the
event the data importer has factually disappeared, ceased to exist in law or
has become insolvent – the data exporter shall have the right to terminate the
sub-processor contract and to instruct the sub-processor to erase or return the
personal data.
Clause 10
Data subject rights
(a)
The data importer shall promptly notify the data exporter of
any request it has received from a data subject. It shall not respond to that
request itself unless it has been authorised to do so by the data exporter.
(b)
The data importer shall assist the data exporter in
fulfilling its obligations to respond to data subjects’ requests for the
exercise of their rights under Regulation (EU) 2016/679. In this regard, the
Parties shall set out in Annex II the appropriate technical and organisational
measures, taking into account the nature of the processing, by which the
assistance shall be provided, as well as the scope and the extent of the
assistance required.
(c)
In fulfilling its obligations under paragraphs (a) and (b),
the data importer shall comply with the instructions from the data exporter.
Clause 11
Redress
(a)
The data importer shall inform data subjects in a transparent
and easily accessible format, through individual notice or on its website, of a
contact point authorised to handle complaints. It shall deal promptly with any
complaints it receives from a data subject.
(b)
In case of a dispute between a data subject and one of the
Parties as regards compliance with these Clauses, that Party shall use its best
efforts to resolve the issue amicably in a timely fashion. The Parties shall
keep each other informed about such disputes and, where appropriate, cooperate
in resolving them.
(c)
Where the data subject invokes a third-party beneficiary
right pursuant to Clause 3, the data importer shall accept the decision of the
data subject to:
(i)
lodge a complaint with the supervisory authority in the
Member State of his/her habitual residence or place of work, or the competent
supervisory authority pursuant to Clause 13;
(ii)
refer the dispute to the competent courts within the meaning
of Clause 18.
(d)
The Parties accept that the data subject may be represented
by a not-for-profit body, organisation or association under the conditions set
out in Article 80(1) of Regulation (EU) 2016/679.
(e)
The data importer shall abide by a decision that is binding
under the applicable EU or Member State law.
(f)
The data importer agrees that the choice made by the data
subject will not prejudice his/her substantive and procedural rights to seek
remedies in accordance with applicable laws.
Clause 12
Liability
(a)
Each Party shall be liable to the other Party/ies for any
damages it causes the other Party/ies by any breach of these Clauses.
(b)
The data importer shall be liable to the data subject, and
the data subject shall be entitled to receive compensation, for any material or
non-material damages the data importer or its sub-processor causes the data
subject by breaching the third-party beneficiary rights under these Clauses.
(c)
Notwithstanding paragraph (b), the data exporter shall be
liable to the data subject, and the data subject shall be entitled to receive
compensation, for any material or non-material damages the data exporter or the
data importer (or its sub-processor) causes the data subject by breaching the
third-party beneficiary rights under these Clauses. This is without prejudice
to the liability of the data exporter and, where the data exporter is a
processor acting on behalf of a controller, to the liability of the controller
under Regulation (EU) 2016/679 or Regulation (EU) 2018/1725, as applicable.
(d)
The Parties agree that if the data exporter is held liable
under paragraph (c) for damages caused by the data importer (or its
sub-processor), it shall be entitled to claim back from the data importer that
part of the compensation corresponding to the data importer’s responsibility
for the damage.
(e)
Where more than one Party is responsible for any damage
caused to the data subject as a result of a breach of these Clauses, all
responsible Parties shall be jointly and severally liable and the data subject
is entitled to bring an action in court against any of these Parties.
(f)
The Parties agree that if one Party is held liable under
paragraph (e), it shall be entitled to claim back from the other Party/ies that
part of the compensation corresponding to its / their responsibility for the
damage.
(g)
The data importer may not invoke the conduct of a
sub-processor to avoid its own liability.
Clause 13
Supervision
(a)
Where the data exporter is established in an EU Member State:
The supervisory authority with responsibility for ensuring compliance by the
data exporter with Regulation (EU) 2016/679 as regards the data transfer, as
indicated in Annex I.C, shall act as competent supervisory authority.
Where
the data exporter is not established in an EU Member State, but falls within
the territorial scope of application of Regulation (EU) 2016/679 in accordance
with its Article 3(2) and has appointed a representative pursuant to Article
27(1) of Regulation (EU) 2016/679: The supervisory authority of the Member
State in which the representative within the meaning of Article 27(1) of
Regulation (EU) 2016/679 is established, as indicated in Annex I.C, shall act
as competent supervisory authority.
Where
the data exporter is not established in an EU Member State, but falls within
the territorial scope of application of Regulation (EU) 2016/679 in accordance
with its Article 3(2) without however having to appoint a representative
pursuant to Article 27(2) of Regulation (EU) 2016/679: The supervisory
authority of one of the Member States in which the data subjects whose personal
data is transferred under these Clauses in relation to the offering of goods or
services to them, or whose behaviour is monitored, are located, as indicated in
Annex I.C, shall act as competent supervisory authority.
(b)
The data importer agrees to submit itself to the jurisdiction
of and cooperate with the competent supervisory authority in any procedures
aimed at ensuring compliance with these Clauses. In particular, the data
importer agrees to respond to enquiries, submit to audits and comply with the
measures adopted by the supervisory authority, including remedial and
compensatory measures. It shall provide the supervisory authority with written
confirmation that the necessary actions have been taken.
SECTION
III – LOCAL LAWS AND OBLIGATIONS IN CASE OF ACCESS BY PUBLIC AUTHORITIES
Clause 14
Local laws and practices affecting
compliance with the Clauses
(a)
The Parties warrant that they have no reason to believe that
the laws and practices in the third country of destination applicable to the
processing of the personal data by the data importer, including any
requirements to disclose personal data or measures authorising access by public
authorities, prevent the data importer from fulfilling its obligations under
these Clauses. This is based on the understanding that laws and practices that
respect the essence of the fundamental rights and freedoms and do not exceed
what is necessary and proportionate in a democratic society to safeguard one of
the objectives listed in Article 23(1) of Regulation (EU) 2016/679, are not in
contradiction with these Clauses.
(b)
The Parties declare that in
providing the warranty in paragraph (a), they have taken due account in
particular of the following elements:
(i)
the specific circumstances of the
transfer, including the length of the processing chain, the number of actors
involved and the transmission channels used; intended onward transfers; the
type of recipient; the purpose of processing; the categories and format of the
transferred personal data; the economic sector in which the transfer occurs;
the storage location of the data transferred;
(ii)
the laws and practices of the
third country of destination– including those requiring the disclosure of data
to public authorities or authorising access by such authorities – relevant in
light of the specific circumstances of the transfer, and the applicable
limitations and safeguards[2];
(iii) any relevant contractual, technical or organisational safeguards put in
place to supplement the safeguards under these Clauses, including measures
applied during transmission and to the processing of the personal data in the
country of destination.
(c)
The data importer warrants that, in carrying out the
assessment under paragraph (b), it has made its best efforts to provide the
data exporter with relevant information and agrees that it will continue to
cooperate with the data exporter in ensuring compliance with these Clauses.
(d)
The Parties agree to document the assessment under paragraph
(b) and make it available to the competent supervisory authority on request.
(e)
The data importer agrees to notify the data exporter promptly
if, after having agreed to these Clauses and for the duration of the contract,
it has reason to believe that it is or has become subject to laws or practices
not in line with the requirements under paragraph (a), including following a
change in the laws of the third country or a measure (such as a disclosure
request) indicating an application of such laws in practice that is not in line
with the requirements in paragraph (a).
(f)
Following a notification pursuant to paragraph (e), or if the
data exporter otherwise has reason to believe that the data importer can no
longer fulfil its obligations under these Clauses, the data exporter shall
promptly identify appropriate measures (e.g. technical or organisational
measures to ensure security and confidentiality) to be adopted by the data
exporter and/or data importer to address the situation. The data exporter shall
suspend the data transfer if it considers that no appropriate safeguards for
such transfer can be ensured, or if instructed by the competent supervisory
authority to do so. In this case, the data exporter shall be entitled to
terminate the contract, insofar as it concerns the processing of personal data
under these Clauses. If the contract involves more than two Parties, the data
exporter may exercise this right to termination only with respect to the
relevant Party, unless the Parties have agreed otherwise. Where the contract is
terminated pursuant to this Clause, Clause 16(d) and (e) shall apply.
Clause 15
Obligations of the data importer in
case of access by public authorities
15.1 Notification
(a)
The data importer agrees to notify the data exporter and,
where possible, the data subject promptly (if necessary with the help of the
data exporter) if it:
(i)
receives a legally binding request from a public authority,
including judicial authorities, under the laws of the country of destination
for the disclosure of personal data transferred pursuant to these Clauses; such
notification shall include information about the personal data requested, the
requesting authority, the legal basis for the request and the response
provided; or
(ii)
becomes aware of any direct access by public authorities to
personal data transferred pursuant to these Clauses in accordance with the laws
of the country of destination; such notification shall include all information
available to the importer.
(b)
If the data importer is prohibited from notifying the data
exporter and/or the data subject under the laws of the country of destination,
the data importer agrees to use its best efforts to obtain a waiver of the
prohibition, with a view to communicating as much information as possible, as
soon as possible. The data importer agrees to document its best efforts in
order to be able to demonstrate them on request of the data exporter.
(c)
Where permissible under the laws of the country of
destination, the data importer agrees to provide the data exporter, at regular
intervals for the duration of the contract, with as much relevant information
as possible on the requests received (in particular, number of requests, type
of data requested, requesting authority/ies, whether requests have been
challenged and the outcome of such challenges, etc.).
(d)
The data importer agrees to preserve the information pursuant
to paragraphs (a) to (c) for the duration of the contract and make it available
to the competent supervisory authority on request.
(e)
Paragraphs (a) to (c) are without prejudice to the obligation
of the data importer pursuant to Clause 14(e) and Clause 16 to inform the data
exporter promptly where it is unable to comply with these Clauses.
15.2 Review of legality and data minimisation
(a)
The data importer agrees to review the legality of the
request for disclosure, in particular whether it remains within the powers
granted to the requesting public authority, and to challenge the request if,
after careful assessment, it concludes that there are reasonable grounds to
consider that the request is unlawful under the laws of the country of
destination, applicable obligations under international law and principles of
international comity. The data importer shall, under the same conditions, pursue
possibilities of appeal. When challenging a request, the data importer shall
seek interim measures with a view to suspending the effects of the request
until the competent judicial authority has decided on its merits. It shall not
disclose the personal data requested until required to do so under the
applicable procedural rules. These requirements are without prejudice to the
obligations of the data importer under Clause 14(e).
(b)
The data importer agrees to document its legal assessment and
any challenge to the request for disclosure and, to the extent permissible
under the laws of the country of destination, make the documentation available
to the data exporter. It shall also make it available to the competent
supervisory authority on request.
(c)
The data importer agrees to provide the minimum amount of
information permissible when responding to a request for disclosure, based on a
reasonable interpretation of the request.
SECTION
IV – FINAL PROVISIONS
Clause 16
Non-compliance with the Clauses and
termination
(a)
The data importer shall promptly inform the data exporter if
it is unable to comply with these Clauses, for whatever reason.
(b)
In the event that the data importer is in breach of these
Clauses or unable to comply with these Clauses, the data exporter shall suspend
the transfer of personal data to the data importer until compliance is again
ensured or the contract is terminated. This is without prejudice to Clause
14(f).
(c)
The data exporter shall be entitled to terminate the
contract, insofar as it concerns the processing of personal data under these
Clauses, where:
(i)
the data exporter has suspended the transfer of personal data
to the data importer pursuant to paragraph (b) and compliance with these
Clauses is not restored within a reasonable time and in any event within one
month of suspension;
(ii)
the data importer is in substantial or persistent breach of
these Clauses; or
(iii)
the data importer fails to comply with a binding decision of
a competent court or supervisory authority regarding its obligations under
these Clauses.
In
these cases, it shall inform the competent supervisory authority of such
non-compliance. Where the contract involves more than two Parties, the data
exporter may exercise this right to termination only with respect to the
relevant Party, unless the Parties have agreed otherwise.
(d)
Personal data that has been transferred prior to the
termination of the contract pursuant to paragraph (c) shall at the choice of
the data exporter immediately be returned to the data exporter or deleted in
its entirety. The same shall apply to any copies of the data. The data importer
shall certify the deletion of the data to the data exporter. Until the data is
deleted or returned, the data importer shall continue to ensure compliance with
these Clauses. In case of local laws applicable to the data importer that
prohibit the return or deletion of the transferred personal data, the data
importer warrants that it will continue to ensure compliance with these Clauses
and will only process the data to the extent and for as long as required under
that local law.
(e)
Either Party may revoke its agreement to be bound by these
Clauses where (i) the European Commission adopts a decision pursuant to Article
45(3) of Regulation (EU) 2016/679 that covers the transfer of personal data to
which these Clauses apply; or (ii) Regulation (EU) 2016/679 becomes part of the
legal framework of the country to which the personal data is transferred. This
is without prejudice to other obligations applying to the processing in
question under Regulation (EU) 2016/679.
Clause 17
Governing law
These
Clauses shall be governed by the law of the EU Member State in which the data
exporter is established. Where such law does not allow for third-party
beneficiary rights, they shall be governed by the law of another EU Member
State that does allow for third-party beneficiary rights. The Parties agree
that this shall be the law of Ireland.
Clause 18
Choice of forum and jurisdiction
(a)
Any dispute arising from these Clauses shall be resolved by
the courts of an EU Member State.
(b)
The Parties agree that those shall be the courts of Ireland.
(c)
A data subject may also bring legal proceedings against the
data exporter and/or data importer before the courts of the Member State in
which he/she has his/her habitual residence.
The Parties agree to submit themselves to the jurisdiction of
such courts.
[1] The
Agreement on the European Economic Area (EEA Agreement) provides for the
extension of the European Union's internal market to the three EEA States
Iceland, Liechtenstein and Norway. The Union data protection legislation,
including Regulation (EU) 2016/679, is covered by the EEA Agreement and has
been incorporated into Annex XI thereto. Therefore, any disclosure by the data
importer to a third party located in the EEA does not qualify as an onward
transfer for the purpose of these Clauses.
[2] As regards the
impact of such laws and practices on compliance with these Clauses, different
elements may be considered as part of an overall assessment. Such elements may
include relevant and documented practical experience with prior instances of requests for
disclosure from public authorities, or the absence of such requests, covering a
sufficiently representative time-frame. This refers in particular to internal
records or other documentation, drawn up on a continuous basis in accordance
with due diligence and certified at senior management level, provided that this
information can be lawfully shared with third parties. Where this practical
experience is relied upon to conclude that the data importer will not be
prevented from complying with these Clauses, it needs to be supported by other
relevant, objective elements, and it is for the Parties to consider carefully
whether these elements together carry sufficient weight, in terms of their
reliability and representativeness, to support this conclusion. In particular,
the Parties have to take into account whether their practical experience is
corroborated and not contradicted by publicly available or otherwise
accessible, reliable information on the existence or absence of requests within
the same sector and/or the application of the law in practice, such as case law
and reports by independent oversight bodies.
Appendix to EU SCCs: Annex I
DETAILS OF THE PROCESSING
A. LIST OF PARTIES
MODULE TWO: Transfer controller to processor
Data exporter(s): [Identity
and contact details of the data exporter(s) and, where applicable, of its/their
data protection officer and/or representative in the European Union]
1. |
Name: Customer Address: Customer's address is as set out in the Agreement. Contact person’s name, position and contact details: As set out in the
Agreement. Activities relevant to the data transferred under these Clauses: As set
out in the DPA and the Agreement. Signature and date: By signing the Agreement and subsequently engaging in
any international transfer under this DPA, the data exporter will be deemed
to have signed the DPA and this Annex I. Role (controller/processor): Controller |
||
|
|||
Data importer(s): [Identity
and contact details of the data importer(s), including any contact person with
responsibility for data protection]
1. |
Name: Lexia
Learning Systems LLC Address: 300 Baker Avenue, Concord, Massachusetts (USA) 01742 Contact person’s name, position and contact details: As set out in the
Agreement. Activities relevant to the data transferred under these Clauses: As set
out in the DPA and the Agreement. Signature and date: By signing and/or otherwise accepting the Service
Order(s) for the Services provisioned under the Agreement and subsequently
engaging in any international transfer under this DPA, the data importer will
be deemed to have signed the DPA and this Annex I. Role (controller/processor): Processor |
||
|
|||
B. DESCRIPTION OF TRANSFER
MODULE TWO: Transfer controller to processor
Categories of data subjects whose personal data is transferred
As set out in the Schedule 1 to this DPA.
Categories of personal data transferred
As set out in the Schedule 1 to this DPA.
Sensitive data transferred (if applicable) and applied restrictions or
safeguards that fully take into consideration the nature of the data and the
risks involved, such as for instance strict purpose limitation, access
restrictions (including access only for staff having followed specialised training), keeping a record of access to the
data, restrictions for onward transfers or additional security measures.
As set out in the Schedule 1 to this DPA.
The frequency of the transfer (e.g. whether the data is transferred on a
one-off or continuous basis).
One-time transfer with options for continuous maintenance: Educational
Entity Customer staff administrator identification and contact data, Educational
Entity Customer financial information, Educational Entity Customer staff
administrator role/position/employment detail.
Continuous through product usage: product user information, IT information
and connection data, product usage data, etc.
Nature of the processing
As set out in the Schedule 1 to this DPA.
Purpose(s) of the data transfer and further processing
As set out in the Schedule 1 to this DPA.
The period for which the personal data will be retained, or, if that is not
possible, the criteria used to determine that period
Personal data (other than Customer-designated account administrator contact
information that may be maintained by Lexia Learning in general account records
for accounting, audit or related business purposes) is maintained for the
purposes and period necessary to support the customer account, subscription and
associated services. Subject to Section 8 of the DPA, within 45 days following
expiration or termination, and as directed in writing by the Customer (school)
administrator, Lexia Learning starts the process of removing, overwriting
and/or otherwise rendering unreadable, student personal data in its systems,
according to its standard protocols. The Customer-designated school
administrator for the Lexia Learning account receives a series of email notifications
following expiration, indicating that such student personal data is being scheduled
for removal.
For transfers to (sub-) processors, also specify subject matter, nature and
duration of the processing
As provided in Section 6, Customer personal data may be processed by Subprocessors engaged by Lexia Learning for purposes of
provisioning and supporting the Lexia Learning products and services and
related functionality for Customers of such products and services.
C. COMPETENT SUPERVISORY AUTHORITY
MODULE TWO: Transfer controller to processor
Identify the competent supervisory authority/ies
in accordance with Clause 13
As provided in the DPA
Appendix to EU SCCs: Annex II
TECHNICAL AND ORGANIZATIONAL SECURITY MEASURES
xiv. Access Controls – policies, procedures, and physical and
technical controls designed: (i) to limit physical
access to its information systems and the facility or facilities in which they
are housed to properly authorized persons; (ii) to ensure that all members of
its workforce who require access to Personal Data have appropriately controlled
access, and to prevent those workforce members and others who should not have
access from obtaining access; (iii) to authenticate and permit access only to
authorized individuals and to prevent members of its workforce from providing
Personal Data or information relating thereto to unauthorized individuals; and
(iv) to encrypt and decrypt Personal Data where appropriate.
xv.
Security
Awareness and Training – a
security awareness and training program for all members of the workforce
(including management), which includes training on how to implement and comply
with its Information Security Program.
xvi. Security Incident Procedures – a Security Incident Response Plan, and
policies and procedures to detect, respond to, and otherwise address security
incidents, including procedures to monitor systems and to detect actual and
attempted attacks on or intrusions into Personal Data or information systems
relating thereto, and procedures to identify and respond to suspected or known
security incidents, mitigate harmful effects of security incidents, and
document security incidents and their outcomes.
xvii. Contingency Planning – policies and procedures for responding to an
emergency or other occurrence (for example, fire, vandalism, system failure,
and natural disaster) that damages Personal Data or systems that contain
Personal Data, including a data backup plan and a disaster recovery plan.
xviii. Device and Media Controls – policies and procedures that govern the
receipt and removal of hardware and electronic media that contain Personal Data
into and out of processing facilities, and the movement of these items within
processing facilities, including policies and procedures to address the final
disposition of Personal Data, and/or the hardware or electronic media on which
it is stored, and procedures for removal of Personal Data from electronic media
before the media are made available for re-use.
xix. Audit Controls – hardware, software, and/or procedural
mechanisms that record and examine activity in information systems that contain
or use electronic information, including appropriate logs and reports
concerning these security requirements and compliance therewith.
xx.
Security
Audits - annual third party security audits, such as SSAE 16 SOC2, of
hosting and data center providers, who also maintain current ISO 27001
certifications.
xxi. Data Integrity – policies and procedures to ensure the
confidentiality, integrity, and availability of Personal Data and protect it
from disclosure, improper alteration, or destruction.
xxii. Storage and Transmission Security – technical security measures to guard against
unauthorized access to Personal Data that is being transmitted over an
electronic communications network, including a mechanism to ensure Personal
Data in electronic form is encrypted while in transit and in storage on
networks or systems to which unauthorized individuals may have access.
xxiii. Assigned Security Responsibility – designate a security official responsible
for the development, implementation, and maintenance of its Information
Security Program, and inform Company upon request as to the person responsible
for security.
xxiv. Storage Media - policies and procedures to ensure that prior
to any storage media containing Personal Data being assigned, allocated or
reallocated to another user, or prior to such storage media being permanently
removed from a facility, irreversibly delete such Personal Data from both a
physical and logical perspective, such that the media contains no residual
data, or if necessary physically destroy such storage media such that it is
impossible to recover any portion of data on the media that was destroyed. Also
maintain an auditable program implementing the disposal and destruction
requirements set forth in this Section for all storage media containing
Personal Data.
xxv. Testing – regularly test the key controls, systems and procedures of its
Information Security Program to ensure that they are properly implemented and
effective in addressing the threats and risks identified.
xxvi. Adjust the Program – monitor, evaluate, and adjust, as
appropriate, the Information Security Program in light of
any relevant changes in technology or industry security standards, the
sensitivity of the Personal Data, internal or external threats to the Personal
Data, and changing business arrangements, such as mergers and acquisitions,
alliances and joint ventures, outsourcing arrangements, and changes to
information systems.
Appendix to EU SCCs: Annex III
To request a list of
current Subprocessors used by Company to perform the
Services, please contact: https://help.lexialearning.com/s/contact. When submitting the request, please identify
the full name and address (including country) of the school, district or other
educational entity customer that purchased the license(s) to the Lexia Learning
Services; the name of the business entity that sold the license(s) to the Lexia
Learning Services to the educational entity customer; and the name of each
Lexia Learning product/service purchased as part of the Lexia Learning
Services.
Schedule 5: UK Addendum
This Addendum has been issued by the
Information Commissioner for Parties making Restricted Transfers. The
Information Commissioner considers that it provides Appropriate Safeguards for
Restricted Transfers when it is entered into as a legally binding contract.
AGREED TERMS
TABLE 1: PARTIES
Start
date: |
As set out in
the Agreement. |
|
The Parties |
Exporter (who sends the Restricted Transfer) |
Importer (who received the Restricted Transfer) |
Parties' details |
Full legal name of Customer: As set out in the Agreement Trading name (if different): As set out in the Agreement Main address (if a company registered address): As set out in the
Agreement Official registration number (if any) (company number or similar
identifier): As set out in the Agreement |
Full legal name: Lexia Learning Systems LLC Trading name (if different): Main address (if a company registered address): 300 Baker Avenue,
Concord, Massachusetts (USA) 01742 Official registration number (if any) (company number or similar
identifier): |
Key contacts |
Full name (optional): As set out in the Agreement Job title: As set out in the Agreement Contact details including email: As set out in the Agreement |
Full name (optional): As set out in the Agreement Job title: As set out in the Agreement Contact details including email: As set out in the Agreement |
Signature |
By signing the Agreement and
subsequently engaging in any international transfer under this DPA, the data
exporter will be deemed to have signed the DPA and this UK Addendum. |
By signing and/or otherwise
accepting the Service Order(s) for the Services provisioned under the Agreement
and subsequently engaging in any international transfer under this DPA, the
data importer will be deemed to have signed the DPA and this UK Addendum. |
TABLE 2: Transfer Details
Addendum EU SCCs |
Date: The date the Agreement is/was executed Reference: As set out in the Agreement Other identifier: As set out in the Agreement Or |
|||||
Module |
Module in operation |
Clause 7 (Docking Clause) |
11 (Option) |
Clause 9a (Prior Authorisation or General Authorisation) |
Clause 9a (Time period) |
Is personal data received from the Importer combined with personal
data collected by the Exporter? |
1 |
|
|
|
|
|
|
2 |
|
|
|
|
|
|
3 |
|
|
|
|
|
|
4 |
|
|
|
|
|
|
TABLE 3: APPENDIX INFORMATION
"Appendix
Information" means the information which must be provided for the
selected modules as set out in the Appendix of the Approved EU SCCs (other than
the Parties), and which for this Addendum is set out in:
Annex 1A: List
of Parties: As set out in Annex IA of the Appendix to Schedule 4 (EU SCCs) to
this DPA |
Annex 1B:
Description of Transfer: As set out in Annex IB of the Appendix to Schedule 4
(EU SCCs) to this DPA |
Annex II:
Technical and organisational measures including
technical and organisational measures to ensure the
security of the data: As set out in Annex II of the Appendix to Schedule 4
(EU SCCs) to this DPA |
Annex III: List
of Sub processors: As set out in Annex III of the Appendix to Schedule 4 (EU
SCCs) to this DPA |
TABLE 4: ENDING THIS ADDENDUM
WHEN THE APPROVED ADDENDUM CHANGES
Ending this Addendum when the Approved Addendum changes |
Which Parties may end this Addendum as set out in Section 19: |
PART 2: MANDATORY CLAUSES
ENTERING INTO THIS ADDENDUM
1.
Each Party
agrees to be bound by the terms and conditions set out in this Addendum, in
exchange for the other Party also agreeing to be bound by this Addendum.
2.
Although
Annex 1A and Clause 7 of the Approved EU SCCs require signature by the Parties,
for the purpose of making Restricted Transfers, the Parties may enter into this Addendum in any way that makes them legally
binding on the Parties and allows data subjects to enforce their rights as set
out in this Addendum. Entering into this Addendum will
have the same effect as signing the Approved EU SCCs and any part of the
Approved EU SCCs.
INTERPRETATION OF THIS ADDENDUM
3.
Where this
Addendum uses terms that are defined in the Approved EU SCCs, those terms shall
have the same meaning as in the Approved EU SCCs. In addition, the following
terms have the following meanings:
Addendum: This International Data Transfer Addendum which is made up of this
Addendum incorporating the Addendum EU SCCs.
Addendum EU SCCS: The version(s) of the Approved EU SCCs which
this Addendum is appended to, as set out in Table 2, including the Appendix
Information.
Appendix Information: As set out in Table 3.
Appropriate Safeguards: The standard of protection over the personal
data and of data subjects' rights, which is required by UK Data Protection Laws
when you are making a Restricted Transfer relying on standard data protection
clauses under Article 46(2)(d) of the UK GDPR.
Approved Addendum: The template Addendum issued by the ICO and
laid before Parliament in accordance with section 119A of the Data Protection
Act 2018 on 2 February 2022, as it is revised under Section 18.
Approved EU SCCs: The Standard Contractual Clauses set out in
the Annex of Commission Implementing Decision (EU) 2021/914 of 4 June 2021.
ICO: The Information Commissioner.
Restricted Transfer: A transfer which is covered by Chapter V of
the UK GDPR.
UK: The United Kingdom of Great Britain and
Northern Ireland.
UK Data Protection Laws: All laws relating to data protection, the
processing of personal data, privacy and/or electronic communications in force
from time to time in the UK, including the UK GDPR and the Data Protection Act
2018.
UK GDPR: As defined in section 3 of the
Data Protection Act 2018.
4.
This
Addendum must always be interpreted in a manner that is consistent with UK Data
Protection Laws and so that it fulfils the Parties' obligation to provide the
Appropriate Safeguards.
5.
If the
provisions included in the Addendum EU SCCs amend the Approved SCCs in any way
which is not permitted under the Approved EU SCCs or the Approved Addendum,
such amendment(s) will not be incorporated in this Addendum and the equivalent
provision of the Approved EU SCCs will take their place.
6.
If there
is any inconsistency or conflict between UK Data Protection Laws and this
Addendum, UK Data Protection Laws applies.
7.
If the
meaning of this Addendum is unclear or there is more than one meaning, the
meaning which most closely aligns with UK Data Protection Laws applies.
8.
Any
references to legislation (or specific provisions of legislation) means that
legislation (or specific provision) as it may change over time. This includes
where that legislation (or specific provision) has been consolidated,
re-enacted and/or replaced after this Addendum has been entered
into.
HIERARCHY
9.
Although
Clause 5 of the Approved EU SCCs sets out that the Approved EU SCCs prevail
over all related agreements between the parties, the parties agree that, for
Restricted Transfers, the hierarchy in Section 10 will prevail.
10.
Where
there is any inconsistency or conflict between the Approved Addendum and the
Addendum EU SCCs (as applicable), the Approved Addendum overrides the Addendum
EU SCCs, except where (and in so far as) the inconsistent or conflicting terms
of the Addendum EU SCCs provides greater protection for data subjects, in which
case those terms will override the Approved Addendum.
11.
Where this
Addendum incorporates Addendum EU SCCs which have been entered into to protect
transfers subject to the General Data Protection Regulation ((EU) 2016/679),
then the Parties acknowledge that nothing in this Addendum impacts those
Addendum EU SCCs.
INCORPORATION OF AND CHANGES TO THE EU SCCS
12.
This Addendum incorporates the Addendum EU SCCs which
are amended to the extent necessary so that:
(a)
together they operate for data transfers made by the data exporter to
the data importer, to the extent that UK Data Protection Laws apply to the data
exporter's processing when making that data transfer, and they provide
Appropriate Safeguards for those data transfers;
(b)
Sections 9 to 11 override Clause 5 (Hierarchy) of the Addendum EU SCCs;
and
(c)
this Addendum (including the Addendum EU SCCs incorporated into it) is
(1) governed by the laws of England and Wales and (2) any dispute arising from
it is resolved by the courts of England and Wales, in each case unless the laws
and/or courts of Scotland or Northern Ireland have been expressly selected by
the Parties.
13.
Unless the
Parties have agreed alternative amendments which meet the requirements of
Section 12, the provisions of Section 15 will apply.
14.
No
amendments to the Approved EU SCCs other than to meet the requirements of
Section 12 may be made.
15.
The
following amendments to the Addendum EU SCCs (for the purpose of Section 12)
are made:
(a)
references to the "Clauses" mean this Addendum, incorporating
the Addendum EU SCCs;
(b)
In Clause 2, delete the words:
"and, with respect to data transfers from controllers to processors
and/or processors to processors, standard contractual clauses pursuant to
Article 28(7) of Regulation (EU) 2016/679";
(c)
Clause 6 (Description of the transfer(s)) is
replaced with:
"The details
of the transfers(s) and in particular the categories of personal data that are
transferred and the purpose(s) for which they are transferred) are those
specified in Annex I.B where UK Data Protection Laws apply to the data
exporter's processing when making that transfer.";
(d)
Clause 8.7(i) of Module 1 is replaced with:
"it is to a country benefitting from adequacy regulations
pursuant to Section 17A of the UK GDPR that covers the onward transfer";
(e)
Clause 8.8(i) of Modules 2 and 3 is replaced
with:
"the onward transfer is to a country benefitting from
adequacy regulations pursuant to Section 17A of the UK GDPR that covers the
onward transfer;"
(f)
References to "Regulation (EU) 2016/679", "Regulation
(EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on
the protection of natural persons with regard to the processing of personal
data and on the free movement of such data (General Data Protection
Regulation)" and "that Regulation" are all replaced by "UK
Data Protection Laws". References to specific Article(s) of "Regulation
(EU) 2016/679" are replaced with the equivalent Article or Section of UK
Data Protection Laws;
(g)
References to Regulation (EU) 2018/1725 are removed;
(h)
References to the "European Union", "Union",
"EU", "EU Member State", "Member State" and
"EU or Member State" are all replaced with "the UK";
(i)
The reference to "Clause 12(c)(i)"
at Clause 10(b)(i) of Module 1 is replaced with
"Clause 11(c)(i)";
(j)
Clause 13(a) and Part C of Annex I are not used;
(k)
The "competent supervisory authority" and "supervisory
authority" are both replaced with the "Information Commissioner";
(l)
In Clause 16(e), subsection (i) is replaced
with:
"the Secretary of State makes regulations pursuant to Section
17A of the Data Protection Act 2018 that cover the transfer of personal data to
which these clauses apply;";
(m)
Clause 17 is replaced with:
"These Clauses
are governed by the laws of England and Wales.";
(n)
Clause 18 is replaced with:
"Any dispute
arising from these Clauses shall be resolved by the courts of England and
Wales. A data subject may also bring legal proceedings against the data
exporter and/or data importer before the courts of any country in the UK. The
Parties agree to submit themselves to the jurisdiction of such courts.";
and
(o)
The footnotes to the Approved EU SCCs do not form part of the Addendum,
except for footnotes 8, 9, 10 and 11.
AMENDMENTS TO THIS ADDENDUM
16.
The
Parties may agree to change Clauses 17 and/or 18 of the Addendum EU SCCs to
refer to the laws and/or courts of Scotland or Northern Ireland.
17.
If the
Parties wish to change the format of the information included in Part 1: Tables
of the Approved Addendum, they may do so by agreeing to the change in writing,
provided that the change does not reduce the Appropriate Safeguards.
18.
From time
to time, the ICO may issue a revised Approved Addendum which:
(a)
makes reasonable and proportionate changes to the Approved Addendum,
including correcting errors in the Approved Addendum; and/or
(b)
reflects changes to UK Data Protection Laws.
The revised Approved
Addendum will specify the start date from which the changes to the Approved
Addendum are effective and whether the Parties need to review this Addendum
including the Appendix Information. This Addendum is automatically amended as
set out in the revised Approved Addendum from the start date specified.
19.
If the ICO
issues a revised Approved Addendum under Section 18, if any Party selected in
Table 4 "Ending the Addendum when the Approved Addendum changes",
will as a direct result of the changes in the Approved Addendum have a
substantial, disproportionate and demonstrable increase in:
(a)
its direct costs of performing its obligations under the Addendum;
and/or
(b)
its risk under the Addendum,
and in either case it
has first taken reasonable steps to reduce those costs or risks so that it is
not substantial and disproportionate, then that Party may end this Addendum at
the end of a reasonable notice period, by providing written notice for that
period to the other Party before the start date of the revised Approved
Addendum.
20.
The
Parties do not need the consent of any third party to make changes to this
Addendum, but any changes must be made in accordance with its terms.